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Puffy Mattress Review 2021

Overview

Rated one of the best companies for all types of sleepers, Puffy Mattresses provide excellent spine support, whether you sleep on your back, stomach, or side. Made in the USA, Puffy mattresses ship to your door free of charge. Although Puffy sells exclusively online, customers enjoy a 101 night sleep trial to test the mattress. If you feel dissatisfied, you can return the mattress for a full refund.

As an added bonus, the Puffy mattress company contributes profits to children in need. Puffy runs frequent fundraisers for the cause, donating a mattress for every 10 social media posts with a Puffy mattress. The company has partnered with leading nonprofits across the country including Penny Lane Center, Mid-Maine Homeless Shelter, St. Vincent de Paul, The Mission of Hope, Nashville Rescue Mission, and Teen Challenge.

Construction and Comfort

Puffy proudly designs and produces all of its products in the United States. The mattress consists of a cooling cloud and firm core support foam that stabilize temperatures and provide enhanced spinal alignment. The firm core support also provides relief to pressure points on the body.

Puffy offers two memory foam models: the Puffy and Puffy Lux mattresses. The Puffy mattress provides single firmness with three layers of memory foam and a polyfoam core. The Puffy Lux also has single firmness, but comes with a four layer foam mattress and polyfoam core. Customer reviews of Puffy mattresses have recommended the Lux version over the standard option. Of course, the better option varies depending on your personal preferences.

If something spills in bed, cleanup just got a lot easier with Puffy. The mattress comes with a stain resistant cover that you can remove and clean. You can easily take off the “Zip-N-Wash” cover for seasonal cleaning or to get rid of stains.

ody. This material is great for absorbing motion. However, it doesn’t require any bounce that you get from springs or coil mattresses.

Who is this Mattress Ideal For?

Puffy mattresses suit all sleepers, whether you tend to overheat or feel chilly at night. The top Cloud Layer gel draws heat out of the mattress and stabilizes temperatures. You’ll feel subtle warming during cold nights or experience a slight cooling effect when temperatures go up.

Puffy makes a great choice for lighter and medium weight sleepers. The mattress feels soft and conforms to the contours of your body. Puffy mattresses also provide excellent motion isolation, making it ideal for couples or light sleepers. You won’t feel or hear someone moving or getting out of bed.

Heavier sleepers may want to look for a more durable mattress. Puffy mattresses consist of slightly less dense foams as other brands. Over time, sleepers who weigh over 230 lbs may experience sagging.

comfort to the spine. The mattress helps naturally align the vertebrae so that sleepers wake up feeling restful and pain-free.

Pricing and Size

Puffy mattresses promise outstanding quality without the hefty price tag. While most brands can cost well over $1,000 for a queen bed, Puffy mattresses cost $850 for the same size. Mattresses work with all types of frames including box springs, flat frames, slats, adjustable frames, and even on the floor. Puffy often hosts sales and discounts on products. 

Puffy Mattress Pricing and Sizes: 

  • Twin: $495 
  • Twin XL: $525
  • Full: $695 
  • Queen: $850 
  • King: $1,050 
  • California King: $1,050 

In addition to mattresses, Puffy sells accessories and bedframes from its website. Available add-ons include a Puffy bed frame, adjustable base, mattress foundation, mattress pad, mattress protector, comforter, and pillow. Those with sufficient credit may also qualify for financing options to split up payments. You could pay as little as $25 per month. To secure transactions, Puffy uses Klarna technology, a safe online security platform that protects financial data.

Delivery and Warranty

Puffy sells its mattresses exclusively online so you won’t have the option to try the mattress in person before purchasing. However, Puffy offers a 101 night sleep trial so you’ll have plenty of time to try out the mattress and return it for a full refund if you don’t feel satisfied.

All Puffy mattresses come with free shipping at no extra charge. You can expect to receive your mattress within 3-5 business days after placing an order. Mattresses arrive boxed in a vacuum-sealed bag, making it easy to setup the mattress in any room of the house.

All mattresses come with a lifetime warranty. The warranty covers defects such as visible indentation or sag greater than 1.5 inches, manufacturing flaws, and fabric tearing on the cover. Some of the defects not covered by the warranty include regular wear and tear, damage caused by animals, stains, minor imperfections, indents less than 1.5 inches deep, or improper use of the mattress.

Customer Support

If you have any questions or need assistance, you can reach support through a number of convenient channels. Online support is readily available via online contact form, live chat, and social media. You can also reach support by phone at 800-430-8380 during business hours, 6:30AM – 8:00PM PST Monday – Friday or 8:00AM – 5:00PM PST Saturday and Sunday. 

Puffy has active social media pages on Twitter, Facebook, and Instagram. Puffy has close to 20,000 likes on Facebook where the company posts articles and updates regularly. Puffy is very active on Instagram and runs many of its charity related fundraisers via that platform. One of the campaigns asked that customers post photos with their mattress. For every 10 photos, Puffy donates a mattress to a children’s charity.

Word on the Street

Online forums like Reddit provide an excellent source of information to get a sense of the product before committing to anything. One review of Puffy mattress contains a conversation with a customer service rep in which the person could not get transparent answers regarding the specs of the mattresses. Other reviews of Puffy mattresses suggest purchasing the Lux version rather than the standard Puffy model. One reason being that the regular version developed a dip over time. 

Puffy is an accredited business with the Better Business Bureau where it has received an A rating. The BBB website also has a handful of Puffy reviews. Customers give the company 4 out of 5 stars on average. Some of the negative comments point out issues with customer service. Others feel happy with their mattress and recommend the company highly overall.

Lucian
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